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Industries · Ecommerce

Every order handled.
Every basket recovered.

AI support agents and automated operations that answer buyers instantly, recover abandoned carts and keep stock honest across channels.

The challenges

Where stores
leak revenue.

01
Where is my orderThe same tracking question fills the inbox and buries the real problems.
02
Abandoned basketsMost carts are never followed up, and generic reminders get ignored.
03
Stock driftListings oversell because channels update on different clocks.
04
Returns adminEvery return is processed by hand across three separate systems.
05
Listing duplicationProduct copy and images retyped for every marketplace you sell on.
06
Blind reportingReal margin per product is unclear until the quarter has closed.

Off-the-shelf and custom

What we build
for stores.

Automations, digital enhancements and agentic systems we deploy for this industry. Hover a card to see more; click it to tell us what you need.

Proof, not promises

Trusted by the teams
we build for.

Rated by clients on Trustpilot and Google, and trusted by the brands below.

18%Abandoned baskets recoveredMeasured after handover
64%Support tickets closed without a humanMeasured after handover

Work with us

Stop losing sales
to slow answers.

One call to scope it. We reply within 1 business day with a scoped next step.

Answers, not brochures

Frequently asked questions.

We are a digital transformation agency in Lake Mary, Florida. DFT was created in 2024 out of Technology International, which has served clients since 1992, so the company is new but the delivery experience behind it is not.

Our office is at 1331 S International Pkwy, Ste 2251, Lake Mary, FL 32746. We work with clients across the United States and internationally, and we are happy to run a project entirely remotely.

A small senior team. The people who scope your project are the people who build it, so nothing is handed down to a junior bench after the sales call.

Within one business day, with a scoped next step rather than an autoresponder. If you would rather pick a time yourself, the assistant in the chat bubble can check our live calendar and book the call for you.

We will say so plainly, and early. If an audit finds that the work you are asking for will not earn its money back, that is what the written verdict will tell you.

Still deciding whether we are the right fit?
Ask DFT
Hi there. Have a question? Chat with us here.